Shipping policy

Inkling Office Innovations – Shipping Policy

Thank you for shopping with Inkling Office Innovations.

We currently only ship within South Africa.

Order Processing Times

All orders are processed once full payment has been received and confirmed.

Orders are typically processed and dispatched within 1–3 business days from the date of payment.

Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Areas

We currently deliver nationwide within South Africa.

Unfortunately, we do not offer international shipping at this time.

Shipping Methods

We use trusted courier partners to ensure safe and reliable delivery of your order.

Delivery times may vary depending on your location and the courier network.

Estimated delivery times after dispatch:

  • Major Cities: 1–3 business days
  • Regional Areas: 2–5 business days
  • Remote Areas: 3–7 business days

Please note that delivery times are estimates and may occasionally be affected by factors beyond our control.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery location and the size/weight of your order.

Any applicable shipping charges will be clearly displayed before payment is completed.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email or SMS (where applicable).

Delays

While we strive to deliver all orders on time, delays may occasionally occur due to:

  • High order volumes
  • Courier delays
  • Weather conditions
  • Public holidays
  • Remote delivery locations

We appreciate your patience and understanding in such cases.

Incorrect Delivery Information

Please ensure that your shipping address and contact details are accurate when placing your order.

Inkling Office Innovations cannot be held responsible for delays or failed deliveries resulting from incorrect or incomplete address information provided by the customer.

Damaged or Missing Items

If your order arrives damaged or if items are missing, please contact us within 48 hours of delivery with:

  • Your order number
  • Photos of the damaged package/items (if applicable)

We will investigate the matter and assist as quickly as possible.

Contact Us

If you have any questions regarding shipping or delivery, please contact us:

Inkling Office Innovations
Email: operations@inklingoffice.com
Phone: +27 71 774 9843

Thank you for supporting Inkling Office Innovations.